For more than two decades, the founders of Securus Technologies have provided communications solutions for inmates and their families across the country. With the depth of experience that comes from watching new models and technologies come and go Securus is able to provide reliable, secure connections that make inmate management feasible.
Securus has been known for its suite of inmate communication services, including phone, video visitation, voice mail and email. The company has been successful in a field that is incredibly challenging due to the unique requirements for communication in a correctional setting. In its decades in the correctional field Securus has demonstrated itself as a competitive and innovative company, able to meet the needs of a variety of prisons under different state and city legislation.
Recently Securus revealed a new service they will provide – automated complaint and request forms. The forms are customizable and will enable jails to do away with a significant amount of inmate paperwork. Jails can request and modify forms for their specific needs and inmates can complete them online. Staff can approve requests, process complaints, or escalate inmate needs all within the program.